Friendly, helpful, personal call service agents provide one-on-one conversations 24 hours a day, 7 days a week, 365 days a year to handle any situation that may arise.
Full-Time Answering Service
As a 24 hours a day, 7 days a week, 365 days service, An-Sur Med answers your calls around the clock with a personalized greeting so you never miss a call after hours, during lunch, weekends, holidays, and during high calls volume.
Overflow & After Hours
Even the most skilled receptionist is not able to answer every inbound call. Our services assist with overflow and after-hour call management which expands your business’s ability to reach new clients. Our after-hours and overflow call answering services allow clients to communicate on their time providing excellent customer service.
Message Recording Services
One of our medical answer service receptionists can answer your inbound phone calls promptly just as if they were working in your office. Training in your operating procedures and business practices, our service allows recording of phone calls to create a seamless transition from the time the message is recorded until the caller receives communication back to resolve their issue. Our recorded messages can be forwarded to on-call personnel to provide quick and easy management of inbound inquiries and phone messages.
Immediate Message Dispatch
Each inbound call is recorded. Based on your call protocol, incoming messages can be immediately dispatched to ensure emergencies are handled quickly and efficiently. Your designated on-call staff member will receive the messages via text, email, or through secure smartphone messaging services so they can address immediate issues right away.
Your 24 hours a day, 7 days a week, 365 days a year Medical Answering Service
An-Sur Med provides nationwide coverage – 24 hours a day, 7 days a week, 365 days a year for a variety of different industries. For a complete list visit the Our Industries page. Since 1986, our live medical practice answering services, inbound call centers, and virtual receptionist services have been assisting business from coast to coast in providing better customer service to their clients.