Our Services Include The Following:
Your customers are busy, and they need to schedule appointments when their schedule allows. Scheduling appointments after hours has never been easier with our appointment scheduling services. We use a web-based calendar platform that allows scheduling quickly and easily. You just have to enter what times you are available, and we inform callers of the time/date/location of available appointments. Click the link to learn more about our appointment scheduling services
Bilingual Answer Services
Reach more clients with bilingual answering services. Hablamos Ingles Tambien, which translates means “we speak Spanish.” We can answer calls in Spanish for your customers, which is an excellent trust-building feature providing the customer to communicate in the language they are most comfortable with. Bilingual Call Answering Services
Never miss a customer or patient call again! Do you need a call center, but you don’t want to incur the additional expense of office staff, office space, or phone equipment? Talk to us about our Receptionist Services. Our receptionists act as a backup to your existing staff or can serve as your receptionist for home-based businesses. We not only handle inbound calls, appointment scheduling, and calendar maintenance, we act as your office staff which builds integrity and expands the reach in your target market. Virtual Receptionist Services
24 Hour Call Answering Services
Your business never sleeps, and having a live receptionist to take your customer calls is crucial to rapid responses which in some cases can be a matter of life and death. We answer your calls 24-hours-a-day, 7 days a week, 365 day-a-year to assist customers and capture potential new clients while you sleep or during time off. Take your business to the next level with 24 Hour Call Answering Services.
HIPAA Compliant Answering Service
Medical practices, surgeons, medical care facilities are required to operate and comply with HIPAA compliant laws. Our knowledgeable staff work with sensitive information and are educated to conduct HIPAA compliant best practices to protect healthcare information and properly communicate to maintain confidentiality. We include information encryption, password security and protect the storage of information to ensure your patient’s privacy is maintained at all times. Learn more about our HIPAA Compliant Call Answering Services
Custom Answering Services
Your business is unique, and you have unique call answering needs. Let Medical Answer Systems create a custom-tailored plan that will cut your operating costs, enable you to reach more clients, and increase your bottom line.
Call us at 713-464-9433 or fill out the information below, and let us put our experience to work for you!