Medical Answering Service Houston

AnsurMed - Superior Medical Answering Services

HIPAA compliant medical practice answering service

bilingual medical practice answering service, Doctors Office Answering Service, HIPAA compliant medical practice answering service, Medical Practice Answering Services, Physician practice answering service

Why You Need a Bilingual Medical Answering Service

Benefits of Having a Bilingual Medical Practice Answering Service

The money saving benefits of using a answering service for your doctors office include decreased wages, employee benefit costs, and can even reduce office space.

However, in today’s moder markets, it is becoming increasingly important to have bilingual staff to field those non-English speaking patients.

There is not a more efficient way to provide this service than hiring a bilingual medical practice answering service who are fluent in both Spanish and English. Here are your top reason why this service is “medically necessary:”

1. Spanish Speaking Patients Are On The Rise

Over the next three years, Spanish speakers in this country will increase from 39 million to 43 million, according to Pew Research Center. There is a pretty good chance that this trend will affect your practice in the years to come. No matter what the language your patients speak, hiring a bilingual medical practice answering service can increase patient communications.

2. Highly Skilled Operators At Your Disposal

Hiring qualified Spanish speaking staff can take some time and training may take months to implement. With Medical Answering Systems, you can offer bilingual services within a few days. Experienced operators who are HIPAA compliant trained allows you to rest easy knowing that your Spanish speaking patients are in good hands.

3. Increase You Service Capabilities

Offering bilingual answering services provide that extra touch showing your patients that their every care has been addressed. Confidence will be built by providing your patients to converse in the language that many of them are the most comfortable communicating. Having bilingual answering services for your medical practice will also build confidence within your patients and can open the door for a great referall source.

Keep Up With The Modern Patient’s Needs

Medical Answering Services is a leading bilingual physician answering service assists you with offering your Spanish speaking patients an easy way to communicate. Offing bilingual medical practice answering services will allow you to stay lightyears ahead of your competition

Doctors Office Answering Service, HIPAA compliant medical practice answering service, Medical Practice Answering Services

WHY SHOULD YOUR MEDICAL ANSWERING SERVICE BE HIPAA COMPLIANT?

Your doctors office operate on one critical and complex currency: TRUST! Keeping your patient’s trust can be the success or the downfall of any medical practice office. You teach your staff to do their absolute best in maintaining patient trust and to comply with laws governing doctor-patient confidentiality. As you research your options for an answering service or virtual receptionist solution, you have to be concerned about your patient’s information being handled by a third party. Maintaining HIPAA compliance is a must.

The Federal Health Insurance Portability and Accountability Act (HIPAA) is the government law that enforces  Protected Health Information (PHI) to be kept secure and confidential. You can train your staff to always maintain confidendiality and maintain all of the HIPAA guidelines, but no all answering services have the same training. If your medical practice answering service does not follow HIPAA regulations, your practice can face fines, penalties and even face criminal prosecution. Using a virtual answering service, HIPAA compliance becomes an absolute necessity to allow patients to be confident knowing that their PHI is secure.

Providing HIPAA compliant services in your office as well as your answering service opens up the door of opportunity to work with more referring colleagues since they know information is protected. Using an experienced and proven HIPAA compliant virtual answering service solution such as Medical Answer Service provides the trust and confidence needed to maintain the highest level of satisfaction of your patients and doctors that you work with.

If you are looking for a medical answering service, virtual receptionist service that is HIPAA compliant and protect your patient’s personal and private information as your highly trained in office staff, give us a call. We can customize our services to meet the specific needs of your practice. We provide highly-trained HIPAA complaint and 100% professional answering services that will grow the trust of your patients and other healthcare providers.